Mutual Action Plans - Recapped.io
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Unfortunately, after 7 long years Recapped is shutting down 7/31/2026 and will not be taking on new customers.
Mutual Action Plan Software by Recapped
Stand out with mutual action plans that keep prospects accountable. Close more deals and make sure nothing falls through the cracks..
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Automate your action plans for opportunities
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Provide rich content for prospects
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Add stakeholders easily to existing plans
What are Mutual Action Plans?
A Mutual Action Plan, also known as Joint Engagement Plans (JEP's) or Close Plans, are documents that Account Executives create to manage their sales cycles with client or customer. A strong Mutual Action Plan includes key dates and milestones through the close of the opportunity, and often even through completion and implementation to a Customer Success team member.
Mutual Action Plans also include a summarized analysis of the needs, goals, and objectives of the evaluation or product offering. They are effective in keeping your deals on track and holding customers accountable. They also give your customer comfort and confidence with your company and solution in return.
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Create custom branded collaborative spaces for you, your team, and clients
Identify and forecast accurately with our Deal Engagement Score
Communicate with clients and track their engagement in one place
Standardize your entire process while having complete flexibility
Seamlessly update your CRM and recap your conversation notes
Hold teammates and clients accountable to next steps with automatic email reminders
Share relevant marketing content to help enable your champions
Why do legacy Mutual Action Plans fall short?
Is your company doing Mutual Action Plans at all? If so, great! You're ahead of an estimated 78% of sales organizations out there.
But while legacy mutual action plans are great, today they are often only sent via e-mail as a word doc, PDF, or manual spreadsheet. Those formats are all stagnant files that our research shows, gets looked at once during the start of the sales cycle, and are never reviewed or pulled up again.
💡 Read more about the comparisons and benefits of Mutual Action Plans through Recapped versus manual spreadsheets.
Legacy Action Plans
Have to manually update fields and send reminder emails.
Not able to assign steps to clients and stakeholders.
Can't hide call notes and content from clients.
Difficult to manage and add new stakeholders into existing deals.
Important content like contracts, links, and PDF's are spread across dozens of emails
No way to track prospect engagement and interest.
No CRM integration to automatically pull in deal stages, close dates, and other key deal information
Lack of visibility for sales leadership on where, when, and why a deal is stalled.
PoC’s in Recapped
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Automatic email reminders and notifications for every stakeholder involved.
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Easily assign steps to clients and internal teammates in seconds.
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Hide content from clients to gather requirements, take deal qualification notes, and share content.
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Quickly add new stakeholders and manage existing relationships.
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Consolidate all your sales content into a single easy-to-find place for buyers and clients.
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Deal Engagement Score that updates in real-time to guide you on your most critical deals.
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Integrate with Salesforce in seconds to automatically pull deal stages, contacts, and other key information.
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Complete visibility for all levels of sales leaderships.
Streamline your complex pilots
Create accountability and transparency for every stakeholder involved.
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Duplicate your best evaluations
Enable your team to run flawless enterprise pilots, and stand out from the competition.
Integrate with your favorite tools
Instantly sync with Salesforce, Google Drive, Dropbox and more to reduce duplicate work.
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Shortened sales cycle
Recapped helped us shorten our sales cycle significantly, it helped aligned both parties in a seamless way. I also saw a noticeable difference in terms of proactiveness from the customer - no more confusion on next steps or lost email attachments.
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Arjun Patel
CEO at WorkClout
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New deals completed
Recapped is such a beneficial tool to provide visibility to our clients and organize the next steps to move forward with the onboarding plan. We know what's coming, & have personalized workspaces for each client.
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Oceane Ghemmaz
Account Manager at Enroly